GDPR DATA Privacy notice for websites
This is privacy notice of Caskade Technologies Ltd trading as Zoomies.
We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from). We’ll also tell you about your privacy rights and how the data protection law protects you.
This privacy notice is provided in a layered format so you can click through to the specific areas set out below. [Alternatively you can download a pdf version of the policy HERE]
- WHO WE ARE AND IMPORTANT INFORMATION
- THE PERSONAL DATA WE COLLECT ABOUT YOU
- HOW WE COLLECT YOUR PERSONAL DATA
- HOW WE USE YOUR PERSONAL DATA
- WHO WE SHARE YOUR PERSONAL DATA WITH
- INTERNATIONAL TRANSFERS
- DATA SECURITY
- DATA RETENTION
- YOUR LEGAL RIGHTS
- Changes to this notice and your duty to inform us of changes
- QUERIES, REQUESTS OR CONCERNS
- WHO WE ARE AND IMPORTANT INFORMATION
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What is the purpose of this privacy notice?
This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you Sign up to our newsletter, view or Purchase a product or service or take part in a competition.
This website is not intended for children and we do not knowingly collect data relating to children.
You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Data controller(s)
Zoomies is the controller and responsible for your personal data (collectively referred to as Zoomies, “we”, “us” or “our” in this privacy notice). Our contact details are 45 Arundel House, 1 Thornbury Way, Walthamstow, London E17 5FR. For all data matters contact Farheen Shipanga via email at admin@zoomies.shop.
Third-party links outside of our control
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the privacy notice of every website you visit.
- THE PERSONAL DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together:
- Identity Dataincludes [first name/last name/ username/marital status/ title/date of birth/gender].
- Contact Dataincludes [billing address/delivery address/email address/ telephone numbers].
- Financial Data includes [BANK ACCOUNT/PAYMENT CARD DETAILS – This is processed by third parties and we have no access to this information. The third parties that securely process your financial data are Shopify, Stripe, Paypal, Apple Pay and Amazon pay, depending on which payment method you use. ].
- Transaction Data includes [DETAILS ABOUT PAYMENTS TO AND FROM YOU/OTHER DETAILS OF PRODUCTS AND SERVICES YOU HAVE PURCHASED FROM US].
- Technical Data includes [IP ADDRESS/YOUR LOGIN DATA/BROWSER TYPE AND VERSION/ LOCATION/OPERATING SYSTEM AND PLATFORM/OTHER TECHNOLOGY ON THE DEVICES YOU USE TO ACCESS THIS WEBSITE].
- Profile Data includes [PURCHASES OR ORDERS MADE BY YOU/YOUR INTERESTS/PREFERENCES/FEEDBACK].
- Usage Data includes [INFORMATION ABOUT HOW YOU USE OUR WEBSITE, PRODUCTS AND SERVICES].
- Marketing and Communications Data includes [YOUR PREFERENCES IN RECEIVING MARKETING FROM US AND OUR THIRD PARTIES/YOUR COMMUNICATION PREFERENCES].
[We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.]
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
- HOW WE COLLECT YOUR PERSONAL DATA
We use different methods to collect data from and about you including through:
- You may give us your [Identity, Contact and Financial Data] by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- [Purchase our products or services;]
- [Create an account on our website;]
- [Subscribe to our service or publications;]
- [Request marketing to be sent to you.]
- Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy [Cookie Policy] for further details.
- Third parties or publicly available sources. We may receive personal data about you from various third parties [and public sources] as set out
[Technical Data from the following parties:]
- (a) Analytics providers [such as Google based outside the EU]; Shopify and Facebook [Outside the EU]
- (b) Search information providers [such as Shopfiy based [inside] the EU].
- Contact, Financial and Transaction Data from providers of technical, payment and delivery services [such as Stripe based [outside] the EU], Shopify based [inside the EU], Paypal based [inside] the EU].
- Identity and Contact Data from publicly availably sources [such as Companies House and the Electoral Register based inside the EU].
- HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances :
Performance of Contract this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
- Legitimate Interestthis means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by processing, manufacturing and delivering your orders, tailoring our marketing to your interests, re-marketing to you on social media or search engine platforms.
- Comply with a legal or regulatory obligation this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
[Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email or text message and targetting you with Facebook Ads Marketing You have the right to withdraw consent to marketing at any time by contacting Farheen Shipanga at admin@zoomies.shop.
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We have set out below, in a table format, a description of all the ways we plan to use your personal data, with the legal bases we rely on to do so.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact Farheen Shipanga on admin@zoomies.shop if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
To register you as a new customer |
(a) Identity (b) Contact |
Performance of a contract with you |
To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us |
(a) Identity (b) Contact (c) Financial (d) Transaction |
(a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) |
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey (c) Advising you of items left in your basket |
(a) Identity (b) Contact (c) Profile (d) Marketing and Communications |
(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
|
(a) Identity (b) Contact (c) Technical |
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation |
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
|
(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical
|
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
|
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
|
(a) Technical (b) Usage |
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy
|
To make suggestions and recommendations to you about goods or services that may be of interest to you
|
(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile |
Necessary for our legitimate interests (to develop our products/services and grow our business)
|
[Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
[We have established the following personal data control mechanisms]:
[Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us